We are pleased that you are interested in our company and our offers. This data protection declaration applies both to our website at the URL www.h2coach.com and www.h2coach.de and to our H2Coach app. We refer to the websites of third parties. Although we carefully select these third-party websites, we cannot accept any liability or liability for the correctness and completeness of the content or the data security of third-party websites to the extent permitted by law. This data protection declaration of Fjordev UG (limited liability) also does not apply to the linked websites of third parties.

Since it is very important to us to be able to ensure the protection of your personal data during collection, processing and use, both when you visit our website, when you use our app, and during and after contract execution, we will explain it to you in the following, how and which of your data, among other things, are collected by us during your visit to our website or the use of our app. We also explain how we use the data collected and what rights you have. You can also find out more about the legal regulations at www.bfd.bund.de.

I.  What personal data do we collect and how do we use it  

1.      When you visit our website

If you access our website with an end device, the internet browser used on the end device used (computer, laptop, tablet, smartphone, etc.) sends information to the server on our website. This data exchange takes place automatically. This information is stored temporarily in a so-called log file (protocol-file).

This automatically saves the data. These remain stored until they are automatically deleted. The following data are affected:

  • (pseudonymized) IP address of the requesting computer, as well as device ID or individual device ID and device type,
  • Name of the file accessed and amount of data transferred, as well as date and time of access,
  • notification of successful access,
  • requesting domain,
  • Description of the type of internet browser used and, if applicable, the operating system of your end device and the name of your access provider.
  • Your browser history data as well as your standard weblog information, location data, including location data from your mobile device. To prevent this, you can control or deactivate the use of location detection in the settings menu of the mobile device on most mobile devices

The legal basis for the collection of this data is Art. 6 para. 1 sentence 1 lit. f GDPR. It is used for the following purposes:

  • it enables us to ensure a smooth connection and comfortable use of the website,
  • with the help of the data we can draw conclusions about system security and stability as well as
  • for other administrative purposes.

The data is never used for the purpose of drawing conclusions about you personally.

2.      When using our app

If you install our app on your device and / or use it for your training, we will collect various data. What data is collected is shown below. The legal basis for the storage and processing of the data you have entered is Art. 6 Para. 1 S. 1 lit. f GDPR, it is based on a consideration of your and our interests. It is our interest to comprehensively fulfill your interest in a training that is as balanced and optimized as possible and to improve our marketing measures.

a)      Creation of a user account 

When you install our app on your device for the first time, you will be asked to create a user account. There are various ways to create this user account. In the following, we explain which options exist for creating a user account, which data is collected and how it is used.

(1)      Creation of the user account in the app 

If you create your user account directly in the app, we ask you to provide the following data:

  • Email address – to log in to your account later
  • Password – to ensure the security of your account
  • Username / alias – to personalize your user experience, personalize the title and identify yourself towards other users
  • Age and date of birth – to verify your business ability, to identify yourself and to assess your performance options
  • Gender – to personalize the salutation and to enable a training tailored to you
  • Country – to set the correct language and to be able to make suitable suggestions in swimming pool tips and in the friend finder
  • Language – to set the correct language

We also collect the following data:

Date – to be able to offer the „member since“ function and for our functional database

  • Your acknowledgment of our terms and conditions / terms of use – your registration will only become active with confirmed acknowledgment
  • The status of the verification (confirmation email) – when you complete your registration, we will send a confirmation email to the email address you provided. This ensures that the user account is created with your consent and that we will not send you emails in the future that you do not want to receive. In addition, the confirmation serves to ensure the availability of your email address, e.g. for resetting your password.
  • The model of your device – to ensure correct presentation and functionality
  • The operating system of your end device – in order to be able to provide you with the correct version of our app
  • The installation status / version of our app on your end device – to ensure that our app is up-to-date, the search for updates and communication with our servers

(2)      Creation of the user account via Facebook

If you create your user account by logging into Facebook (the operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA), we receive the following data from Facebook:

  • First and Last Name
  • E-mail address
  • Gender
  • Date of birth
  • Profile picture

(3)      Creation of the user account via Google

If you create your user account by logging in to Google (Google’s operating company is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA), we receive the following data from Google:

  • First and Last Name
  • E-mail address
  • Gender
  • Date of birth
  • Profile picture

b)      Before your first workout

Before you train for the first time with the help of our app, we ask you to voluntarily provide the following data to assess your swimming and performance ability and the better / optimized training plan creation in future and algorithm-generated workouts / content:

  • Gender
  • Swimming experience
  • Height, weight, body fat percentage
  • Assess your stress limit
  • Swimming targets
  • Number of planned workouts per week
  • Mastery level of different swimming styles
  • Previous train times
  • Individual activity level
  • Goals regarding swimming techniques
  • Your motivation for your training
  • Equipment available

c)      During training / using our app on your device  

If you use our app for your training, the following data is collected and stored:

  • Your created workouts (name / picture / description / scope)
  • Your execution of exercises / workouts
  • The achievement of your goals
  • The evaluation of your technique
  • The scope and intensity of the training
  • Your performance
  • The tools you use
  • Days since last call / login
  • Notifications via email or smartphone for motivation
  • Days since the last training
  • How often has the app been uninstalled / installed
  • Processing workouts
  • Deactivation of workouts
  • Complete a workout
  • The location of your training if you have given your consent
  • Your pulse if you are using a smartwatch and you have given your consent
  • Smartwatch type / type used during workout

3.      When using our newsletter 

We give you the opportunity to subscribe to our newsletter on our website. This gives you the opportunity to be up to date with our company, our articles and offers and to be informed as soon as possible. The input mask shows which data is collected here. You can only receive our newsletter if you have a current email address and you register to receive it. If you register for our newsletter, you will receive an email from us with a link to confirm your registration. This enables us to check whether you, as the owner of the email address, have authorized the storage of the data. The legal basis for storing your data based on your consent is Art. 6 Para. 1 lit. a GDPR. If you do not receive a corresponding email, please check the spam folder in your email inbox.

The data collected when registering for our newsletter will only be used to send the newsletter. You can cancel your registration at any time by email or otherwise. You can also revoke your consent to the storage of the data at any time.

4.      When using our contact form

The use of our contact form requires at least your name, the subject of your request and a valid email address or telephone number. This is the only way we can know who the request comes from and answer it. Further information can be provided voluntarily.

The legal basis for the storage and processing of the data you have entered is Art. 6 Para. 1 S. 1 lit. f GDPR, it is based on a consideration of your and our interests. It is our interest to answer your request as quickly and comprehensively as possible.

After your request has been dealt with, the personal data collected by us for the use of the contact form will be automatically deleted. The data will not be passed on to third parties.

5.     When concluding a contractual relationship and creating a customer account  

If a contract is concluded with us, we ask you to provide the following personal data:

  • Data that personally identifies you, such as your name and email address, address for billing and delivery address, and your landline and mobile phone number,
  • Data that identifies your company, such as company, address, communication data (e-mail address, telephone, fax number), possibly VAT ID or tax number,
  • the information about your form of payment,
  • other personal data that we are legally obliged or authorized to collect and process and that we need for your authentication, identification or for checking the data we collect.

In order to be able to fulfill the contract, we have to process the respective data. The legal basis for processing is Art. 6 Para. 1 lit. b GDPR. The storage period is limited to the purpose of the contract and, if available, statutory and contractual retention requirements.

When a contractual relationship is concluded, we pass on the data necessary for shipping to our packaging service provider.

If you have created a customer account on our website, your data will be saved based on our legitimate interests in accordance with Art. 6 Para. 1 lit. f GDPR. The storage is used for contract initiation, execution and follow-up.

6.      Data collection as part of the use and use of Google Analytics

We use components from Google on our website. Among other things, we installed the Google Analytics component. This is a web analysis service that helps us to collect, collect and evaluate data about the behavior of visitors to our website. It is determined from which website you reach our website, which sub-pages you call up and how long you have been viewing these sub-pages. The data is collected on the basis of a legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR. Only in this way can we recognize how we can improve our website, which goods and services are of interest to you and how we can ensure that our website is reached.

Google Analytics is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA.

We use Google Analytics with the addition „gat_anonymizelp“. This addition causes the IP address used by the data subject to be shortened and anonymized if access is from a member state of the European Union or from another contracting state to the Agreement on the European Economic Area.

The data policy published by Google, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by Google. Further information from Google on Google Analytics can be found at http://www.google.com/analytics/terms/de.html. A statement from Google Analytics can be found at the following link https://www.google.com/intl/de_de/analytics/. In addition, various applications are available that make it possible to suppress data transmission to Google. Such applications can be used by the data subject to suppress data transmission to Google. A possible program can be downloaded from the following link https://tools.google.com/dlpage/gaoptout.

7.      Data collection as part of the use and use of Jetpack for WordPress  

We use components from Automattic on our website. Among other things, we installed the Jetpack component. This is a web analysis service that helps us to collect, collect and evaluate data about the behavior of visitors to our website. It is determined from which website you reach our website, which sub-pages you call up and how long you have been viewing these sub-pages. The data is collected on the basis of a legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR. Only in this way can we recognize how we can improve our website, which goods and services are of interest to you and how we can ensure that our website is reached.

Jetpack is operated by Automattic Inc, 60 29th Street # 343, San Francisco, CA 94110, USA.

The data policy published by Automattic, which is available at https://automattic.com/privacy/, provides information on the collection, processing and use of personal data by Automattic.

8.      Google-AdWords

We use the online service Google AdWords. This service enables us and Google to track whether you came to our website due to an advertisement placed by Google. If you click on such an ad, a corresponding cookie will be stored on your device for 30 days. Through this service, we and Google find out how many users have visited our website due to advertising media placed through Google. Among other things, your IP address will be forwarded to Google. The data is collected on the basis of a legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR. Only with the help of this service can we analyze the effectiveness of our advertising measures and improve them.

Google AdWords is operated by Google Inc., 1600 Amphitheater Parkkway, Mountain View, CA 94043-1351, USA.

You can object to the use of your data for interest-based advertising by Google. To do this, you have to make the desired settings from each internet browser you use on the page www.google.de/settings/ads. You can prevent the use of the service with the appropriate browser settings. The data policy published by Google, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by Google.

9.    Data collection as part of the use and use of Google Play Console 

We use components from Google. Among other things, we installed the Google Play Console component. This is a web analysis service that helps us to collect, collect and evaluate data about the behavior of visitors to our website. It is determined how you use our app. The data is collected on the basis of a legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR. This is the only way we can recognize how we can improve our app, which goods and services are of interest to you and how we can ensure that our app is reached.

Google Play Console is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA.

The data policy published by Google, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by Google. In addition, various applications are available that make it possible to suppress data transmission to Google. Such applications can be used by the data subject to suppress data transmission to Google. A possible program can be downloaded from the following link https://tools.google.com/dlpage/gaoptout.

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10.      When using your Google or Apple account / account to register in our app   

You can also use your Google or Apple account instead of your email address to register to use our app. In this case, we receive the following information from Google or Apple:

  • the ID of your Google / Apple account,
  • your first and last name,
  • your username / alias,
  • Your e-mail address,
  • If applicable, your user photo uploaded to your Google / Apple account.

We use this data to provide you with access to our app and to be able to fulfill the contract with you. The legal basis for processing the data is Art. 6 Para. 1 lit. b GDPR.

You can find the data protection guidelines of Google and Apple at https://www.google.de/intl/de/policies/privacy/, or at https://www.apple.com/legal/privacy/de-ww/.

Use of cookies

Our website uses cookies. These are text files that are stored and saved on your computer system via your internet browser. The use of cookies enables us to make our website user-friendly. Among other things, cookies are used to recognize users of our website. We also use cookies to statistically record and evaluate the use of our website. You can prevent or restrict the use of cookies in your internet browser. Please note that a complete restriction of cookies can mean that parts of our website can only be used for you to a limited extent. Data collected by the cookies we use are used to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR

II. Data protection regulations for the application and use of social networks

We use links to various social networks on our website and in our app. If you follow this link, you will reach our website in the respective social network. You can recognize the link by the pictured symbol of the respective network. As far as we know, the mere integration of this link does not allow social networks to collect personal data on our website. To what extent and for what purpose personal data is collected after it has been forwarded, please refer to the data protection information of the respective network. We also use plugins from social networks on our website and in our app, which should enable you to share your successes and progress. Via plugins, the providers can record your IP address and the origin page if necessary. The acquisition of general device data is also possible. If you use one of the integrated plugins, the respective content is linked to your profile in the social network. If you want to avoid such a link, you must first log out of your corresponding profile. We use plugins from the following providers:

1.      Facebook

We use components from Facebook on our website. Facebook is a social network. You can reach our company page on Facebook via a link on our website.

Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for the processing of personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If you follow the link to our Facebook page, Facebook will receive information via the Facebook component that the person concerned has visited our website.

We have also inserted Facebook plugins on various subpages. If you visit one of these subpages and use the plugin, Facebook recognizes this and assigns the information about which specific subpage you have visited to your Facebook account.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

2.      Instagram

We use components of the Instagram service on our website.

Instagram is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The person responsible for the processing of personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If you follow the link to our Instagram page, Facebook will receive information via the Instagram component that the person concerned has visited our website and will assign this to your account.

The data policy published by Facebook, which is available at https://help.instagram.com/519522125107875, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

3.      YouTube

We use components from the company YouTube on our website.

YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA.

If you call up a single page of our website on which a YouTube component has been integrated, your browser will be prompted to download a representation of the corresponding YouTube component from YouTube. In addition, YouTube and Google learn which specific individual page of our website the person concerned has visited.

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The data policy published by YouTube, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube. You can prevent YouTube from collecting data when using websites using various browser settings. You can find information on this at the following link https://www.youtube.com/user/disconnecters.

4.      Twitter

We use components of the company Twitter on our website.

Twitter is operated by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX 07, Ireland.

If you follow the link to our Twitter page, Twitter receives information via the component that the person concerned has visited our website and assigns this to your account. If you use a plugin to share your success or progress, this will be assigned to your account on Twitter.

The data policy published by Twitter, which is available at https://twitter.com/de/privacy, provides information about the collection, processing and use of personal data by Twitter. It also explains which setting options Twitter offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Twitter.

5.      WhatsApp

We use components from WhatsApp on our website.

WhatsApp is operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If you use a plugin to share your success or progress, this will be assigned to your WhatsApp account.

The data policy published by WhatsApp, which is available at https://www.whatsapp.com/legal/, provides information about the collection, processing and use of personal data by WhatsApp.

III. Data protection when using PayPal as a payment method

We offer you the option of paying for your order via the online payment service provider PayPal.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxemburg.

If you choose PayPal as the payment method, your data will be automatically sent to PayPal. By selecting PayPal as the payment method, you consent to this transfer. The following data is transmitted to PayPal: surname, first name, email address, telephone number, IP address, as well as other data that are necessary to process the payment. Above all, this is the data related to your order.

You have the option of withdrawing your consent to PayPal‘s handling of personal data. This option does not exist for data that is absolutely necessary for payment processing. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The data policy published by PayPal, which is available at https://www.paypal.com/de/webapps/mpp/ua/privacy-full, provides information on the collection, processing and use of personal data by PayPal.

IV. Data protection when using Stripe as a payment method

We offer you the option of paying for your order via the online payment service provider Stripe.

Stripe’s European operating company is Stripe Payments Europe, Ltd., C / O A&L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland.

If you choose Stripe as the payment method, your data will be automatically transmitted to Stripe. By selecting Stripe as the payment method, you consent to this transfer. The following data is transmitted to Stripe: surname, first name, email address, telephone number, IP address, as well as other data that are necessary to process the payment. Above all, this is the data related to your order.

You have the option to revoke your consent to Stripe’s handling of personal data. This option does not exist for data that is absolutely necessary for payment processing. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The data policy published by Stripe, which is available at https://stripe.com/de/privacy#contact-us, provides information on the collection, processing and use of personal data by Stripe.

V. Data protection when using your Apple account as a payment method

We offer you the opportunity to process your order using your Apple account.

The European operating company ft he Apple account is Apple Inc. One Apple Park Way, Cupertino, California, USA, 95014.

If you choose your Apple account as the payment method, your data will be automatically sent to Apple. By selecting your Apple account as a payment method, you consent to this transfer. The following data is transmitted to Apple: last name, first name, email address, telephone number, IP address, as well as other data that are necessary to process the payment. Above all, this is the data related to your order.

You have the option to revoke your consent to Apple handling personal data. This option does not exist for data that is absolutely necessary for payment processing. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The data policy published by Apple, which is available at https://www.apple.com/legal/privacy/de-ww/, provides information on the collection, processing and use of personal data by Apple.

VI. Data protection when using your Google account as a payment method

We offer you the opportunity to process your order using your Google account.

Google‘s European operating company is Google Ireland limited, Gordon House, Barrow Street, Dublin 4, Ireland.

If you choose your Google account as payment method, your data will be automatically transmitted to Google. By selecting your Google account as a payment method, you consent to this transfer. The following data is transmitted to Google: surname, first name, email address, telephone number, IP address, as well as other data that are necessary to process the payment. Above all, this is the data related to your order.

You have the option to revoke your consent to the handling of personal data by Google. This option does not exist for data that is absolutely necessary for payment processing. The legal basis for this is Art. 6 Para. 1 lit. b GDPR.

The data policy published by Google, which is available at https://policies.google.com/privacy?hl=de&gl=de, provides information about the collection, processing and use of personal data by Google.

VII. Data protection for applications and in the application process 

We collect and process applicants‘ personal data for the purpose of handling an application process. Processing can also be done electronically. This is particularly the case if you send us the relevant application documents electronically, for example by email or using a web form on the website. If an employment contract is concluded on the basis of this application, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If an employment contract is not concluded, the application documents will be deleted two months after the announcement of the rejection decision, provided that there are no other conflicting legitimate interests. Other legitimate interest in this sense is, for example, an obligation to provide evidence in a procedure under the General Equal Treatment Act (AGG). The legal basis for the collection of this data is Art. 6 para. 1 lit. a and f GDPR.

VIII. Disclosure of personal data to third parties 

Your data will not be transmitted to third parties for purposes other than those listed below.

Data will only be passed on to third parties if:

  • we have your express consent to do so (Art. 6 para. 1 sentence 1 lit. a GDPR),
  • a disclosure is necessary for the processing of contractual relationships with you (Art. 6 Para. 1 lit. b GDPR),
  • we are legally obliged to pass on the data to third parties (Article 6 (1) (c) GDPR),
  • the disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 Para. 1 S. 1 lit.f GDPR).

In each case, the transfer will be limited ot he necessary minimum.

Our data protection regulations are in line with the applicable data protection regulations.

IX. What rights you have

Since the GDPR grants the data subjects various rights that we have to inform you about, this point turns out to be a little more detailed. We ask you to read this point carefully anyway. Among other things, you have the right to request information at any time as to whether and which of your data is processed for what purpose and to whom and on what basis it is passed on. Here you also have the right to make copies. Under no circumstances may the information take longer than a month. On request, we will be happy to inform you whether and which personal data about you are stored (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, unless it was collected by us, and the existence of automated decision-making, including profiling.

Other rights you have:

A right to correct any incorrectly collected personal data or to complete incomplete data (Art. 16 GDPR).

A right to request the restriction of the processing of your data, provided the legal requirements for this are met (Art. 18 GDPR).

A right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer to another person responsible (Art. 20 GDPR).

A „right to be forgotten“, i.e. You can request us to delete your personal data if the legal requirements are met (Art. 17 GDPR).

According to Art. 7 Para. 3 GDPR, you have the right to withdraw your consent given to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future.

You also have the right to object the processing of your personal data at any time, provided that a right to object is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

Irrespective of this, we will automatically delete your personal data if the purpose of the data collection no longer applies or the data processing has been unlawful.

If you would like to exercise your right of withdrawal or objection, just send an email to: info@h2coach.com

In the event of violations of data protection regulations, you have Art. 77 DSGVO the possibility to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority is both the Independent State Center for Data Protection Schleswig-Holstein (https://www.datenschutzzentrum.de/) and any other supervisory authority.

X. Duration of data storage

Your data will be stored by us for the period required for the execution of the contracts entered with us or until you exercise your right to deletion or data transfer to another company.

XI. Up-to-dateness and change of this data protection declaration 

This data protection declaration is the currently valid one. The status is July 2019. Due to legal or official requirements and the further development of our website, it may be necessary for us to change our data protection declaration. The current data protection declaration can be found at https://h2coach.com/?page_id=28. You can access this and print it out.

XII. Name and contact details of the person responsible for processing

This data protection information applies to data processing by:

Fjordev UG (liability limited), Sandberg 11, 2. OG, c / o Roland Vanhöfen, 24937 Flensburg, E-mail: info@h2coach.com, Tel .: +49 461-99583791